Welcome to InMedia. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.
We may collect the following types of information:
We do not sell your personal data. We may share data with trusted third-party service providers strictly to operate the platform:
All providers are bound by data processing agreements and are not authorized to use your data for any other purpose.
If you choose to connect an Instagram professional account (Business or Creator) to publish content through InMedia, we use the Instagram API with Instagram Login provided by Meta. In line with the Meta Platform Terms and the Meta Developer Policies, this section explains how we handle the data obtained through this integration.
Permissions we request. We ask only for the minimum permissions needed to publish on your behalf:
How we use it. Data obtained through the Instagram API is used solely to operate the publishing and scheduling features you request. We never use it for advertising, we do not sell or rent it, and we do not share it with anyone other than the infrastructure providers listed in Section 3, strictly to deliver the service.
Storage and retention. The access token issued by Meta is stored encrypted, together with the minimum account identifiers needed to keep the connection working. Tokens and connection data are kept only while your account stays connected. When you disconnect the account or delete your InMedia account, the associated tokens and Instagram data are deleted.
Revoking access. You can disconnect your Instagram account at any time in InMedia under Settings, Integrations. You can also revoke InMedia's access directly from Instagram under Settings, Apps and Websites, or, for accounts managed through Facebook, under Settings, Business Integrations.
Requesting deletion of Meta data. To have the data we obtained from Meta deleted, disconnect the account under Settings, Integrations, or email us at [email protected] with the subject "Meta data deletion". We will delete the corresponding tokens and Instagram data within 30 days and confirm when it is done.
InMedia is an independent product and is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. Instagram and Facebook are trademarks of Meta Platforms, Inc.
We retain your account data for as long as your account is active. Generated posts and media are stored for the duration of your subscription and up to 90 days after cancellation. You may request deletion at any time (see Section 8).
We use two categories of cookies:
You can change your cookie preference at any time by clearing your browser cookies or contacting us. Clearing essential cookies will sign you out of the platform.
We use industry-standard security practices: HTTPS encryption in transit, hashed passwords, encrypted OAuth tokens, and private S3 buckets with short-lived signed URLs for media access. No system is 100% secure — if you suspect unauthorized access, contact us immediately.
Under LGPD (Brazil) and GDPR (European Union), you have the right to:
To exercise any of these rights, use the tools in your account Settings or contact us at [email protected]
InMedia operates globally and uses service providers based in the United States, Canada, and the European Union. When personal data is transferred outside your country, we rely on standard contractual clauses, adequacy decisions, or equivalent safeguards to ensure appropriate protection of your data.
InMedia is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
We may update this Privacy Policy periodically. We will notify you of significant changes by email or via an in-app notice. Continued use of the platform after changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests, reach us at: [email protected]